Refund Policy

Thank you for shopping at Variety Vault. We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Refund Policy below to understand your options.

2. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • Return Window: You must request a return within 2 days from the date of delivery.
  • Condition: The item must be in its original condition, unused, and with all original tags and packaging.
  • Receipt: A valid receipt or proof of purchase is required.

3. Non-Refundable Items

Certain items are not eligible for a refund, including:

  • Custom or Personalized Items: Items made to order or customized specifically for you.
  • Sale Items: Items purchased on sale or with a discount that are marked as non-returnable.

4. How to Request a Refund

To initiate a refund, please follow these steps:

  1. Contact Us: Email us at [Your Email Address] with your order number and a brief explanation of the reason for the return.
  2. Return Authorization: We will provide you with instructions on how to return the item and a return authorization number.
  3. Return the Item: Ship the item back to us using the provided return address. Please include the return authorization number with your return package.

5. Refund Process

  • Inspection: Once we receive and inspect the returned item, we will process your refund.
  • Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Please allow 3 to 4 business days for the refund to appear in your account.
  • Shipping Costs: Original shipping costs are non-refundable. If you are returning an item due to our error, we will cover the return shipping costs.

6. Exchanges

If you would like to exchange an item for a different size or color, please follow the same procedure as for a return. Once we receive the returned item, we will process the exchange and ship the new item to you.

7. Late or Missing Refunds

If you haven’t received your refund within the expected timeframe, please:

  1. Check your bank account or credit card statement again.
  2. Contact your bank or credit card company, as there may be a delay in processing.
  3. If you have done all of the above and still have not received your refund, please contact us at [Your Email Address].

8. Changes to This Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.

9. Contact Us

For any questions or concerns about our Refund Policy, please contact us:

Variety Vault
Email: meridianwellnessinfo@gmail.com
Phone:03117431938
Address:Surahi Chowk Bahria Town Lahore